At Gumtree, we like to make sure our buyers and sellers have a great experience. That’s why we are always looking for ways to improve our site and to make it easier to Buy.Sell.Win.
We launched the new My Messages feature to streamline communication between buyers and sellers. So far over a million gummies are using My Messages, and we wanted to share the top four reasons you should start using My Messages today.
Over a million of our users have already started using My Messages and here are the top reasons for you to give it a try!
- One communication channel
My Messages allows you to communicate directly with each other – it’s essentially your personal Gumtree inbox. It’s a convenient and easy way to connect with other buyers and sellers. You no longer need to check your emails or share your mobile number, all you need to do is login to the Gumtree website or the Gumtree App and you can quickly see who has sent you a message and respond directly via My Messages.
- As quick as SMS but better
My Messages is as instant as an SMS, without the text charge. Also if you turn on notifications on the Gumtree App, you will receive an instant alert as soon as a new message comes through. We found that Buyers & Sellers who use My Messages are typically more responsive than those who don’t, and as a result will tend to have better luck finalising their sale. If you’re selling an item, you can quickly respond to potential buyers while they’re in the buying mood and before they move on to someone else’s listing. Similarly, if you’re keen to secure an item that’s listed for sale, you can contact the seller straight away and they will instantly be alerted.
- The safer way to connect
Using My Messages can result in safer communication, as you no longer need to share your mobile number or personal contact details. You can simply leave that space empty when creating your ad and communicate entirely through My Messages.
- Message on the go
My Messages is available on our website and mobile app, on both iOS and Android, allowing you to access it whichever way you prefer to use Gumtree. If you have the Gumtree app installed, push notifications will alert you to new messages on your smartphone.
It means you can start a conversation while you’re on your computer and then easily move to your mobile phone while you’re on the go. No matter how you need to use the My Messages feature, it’s set up to adapt to your needs.
We are always keen to learn how we can improve at Gumtree, if you have any feedback please log a ticket with us.