At The Falls Music & Arts Festival, we take pride in organising a festival that delivers an enjoyable experience; from the moment the line up is announced, to the morning our patrons are packing up their tents and preparing for the road trip home.
Unfortunately, quick sell-outs often lead to opportunists who wish to take advantage of those on the hunt for tickets. We understand the frustration that comes with missing out on tickets, however we would like to warn you about purchasing tickets from an unknown source and inform you that we’re working closely with Gumtree on this process – please read below.
First and foremost, the sale or attempted re-sale of a ticket by the Ticket Holder via online auction sites without the prior consent of the Promoter is prohibited. You can view our Terms and Conditions here. We strongly discourage patrons from purchasing tickets from a seller they do not know or trust, as you may be purchasing an invalid ticket and with this, you may be turned away at the gates if your barcode does not register.
Gumtree have their users’ best interests at heart and have set procedures in place to deal with listings that violate their policies and guidelines. The Gumtree Scam Security Centre offers some great tips to ensure a safe and secure transaction occurs.
So, to recap:
- Only purchase a ticket directly from our online ticketing partner Oztix, if you’re buying a ticket from another seller, ensure it’s from a friend you can trust and that it’s being sold at face value.
- If you can no longer attend the festival, you can pass or sell your ticket (at face value) to a friend.
- Don’t risk purchasing a ticket that may not be valid and will not gain you entry to the festival.
- If you think something is wrong, Gumtree’s “Report Ad” function is your first point of call. Further information can be found at Gumtree’s Scam Security Centre.
Please ensure you keep the above points in mind if you’re looking for tickets to Falls this summer.
The Falls Team x